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Information On Doing Business With Us

Shipping Info International Ways to Shop Privacy Policy Payment Options Our Guarantee Return Procedure

Shipping Information:


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All systems are shipped three-way mail at a flat rate of $19 per system order. This includes shipping the system to you, and mailing your custom bleaching trays back to you. The shipping rate is the same for one or two systems and is discounted more for the family system. So the more systems you order, the more you save on shipping. All bleaching gels have a $6.95 shipping and handling fee per order, regardless of the number of gels ordered. So, the more gels you order the more you save on shipping and handling.

All orders are processed M-F within 24 hours of receipt, where possible. Shipping and handling charges (whether stated or implied) are non-refundable after shipping. We ship via US postal service. We can ship to P.O. boxes. Brighter Image is not responsible for lost, stolen or misdirected mail. 

  • International Orders:
    We ship worldwide. At this time there is no additional shipping charge for our international customers. We will ship Global Priority if accepted by your country, otherwise, Airmail Parcel Post.
  • When returning impressions to the lab, be sure to contact your local post office for correct postage to the USA. Brighter Image does not assumed any responsibility for international postal service delays or non-deliveries. International customers are responsible for all customs fees, if applicable. If international delivery insurance is desired, customer must request it and pay for the additional shipping cost.

Payment Options:

Credit Cards: We accept VISA, Master Card, Discover and American Express

Personal Checks: We accept personal checks either using our online order form, by mail (see address below) or by phone orders. (1-866-619-4483). Personal checks are only accepted from United States financial institutions and shipment may be delayed up to two weeks.

Money Orders or Bank Draft: Mailed to the address below. (see MoneyGrams below for faster funding and product shipment)

Travelers Express MoneyGrams: Available in the UK and all countries. An excellent option for international customers without access to a credit card.
Click here to find a MoneyGram agent near you. Be sure to pay the full product amount to Brighter Image in USD funds. The customer is responsible for any additional MoneyGram fees. Once you have sent the MoneyGram, place your order online (or contact us) We need the following additional information to receive the funds:

  • MoneyGram Transaction Number
  • Test Question
  • Answer

Our Mailing Address:
Brighter Image - Professional Teeth Whitening
2433 South University Drive
Fort Worth, TX 76009
USA

ORDER TOLL FREE at 1-866-619-4483

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Ways to Shop

Click on any ORDER NOW link to go to our secure ordering page Three Ways to Order:

  1. By Secure Server Online

  2. Mail order - Print & mail with check or money order

  3. By Secure Fax: 1-877-944-8371

  4. By Phone Toll Free 1-866-619-4483

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Our Guarantee:

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Brighter Image Professional Teeth Whitening offers a 100% of your money back - No questions guarantee*. If you're not completely satisfied with your whitening results all you have to do is simply return the custom fitted bleaching trays within 30 days and we'll give you a full refund for every cent. We want you to be able to trust our service and be completely satisfied with your professional results.

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Return Procedure:

Our professional system results satisfaction warranty allows a refund of the product price (less S/H) if the custom tray and case are mailed back to us within 30 days. No returns will be accepted without a RMA number. Multiple system purchases count as one order and all system trays must be returned for credit. Allow 7-10 business days after we receive the merchandise for product credit. Bleaching gel syringes are not returnable.

  • IMPORTANT:
    PLEASE E-mail for Return Merchandise Authorization (RMA# Request), to ensure proper credit for return.

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International Orders:

We ship worldwide including the United Kingdom, Australia, all throughout Europe, and anywhere else people want a brighter, whiter smile. The same shipping and handling charges apply worldwide.

Please allow up to 10 days for delivery from the time we ship your order or trays from our lab in the United States.

Our Privacy Policy:

This web site has a strict policy regarding our visitors privacy. We gather no information about our visitors other than that which they freely give via our newsletter sign up or in our guest book.

Any forms located throughout the site or any of our client sites are secure documents and transmitted by secure server (SSL) to protect our visitors privacy. None of our client sites use any information submitted to them for any reasons other than to fulfill the request or transaction as requested by the person submitting the form.

Specifically:

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For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain name or e-mail address.

We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and e-mail addresses/phone numbers of those that sign up for our Newsletter. No personal information is collected without permission on consumers who browse our Web pages.

The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site or pricing and not shared with other organizations for commercial purposes.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart.

If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail to clientservices@teethwhitening.net with the subject line Unsubscribe, or unsubscribing using the link in the newsletter.

If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed or pricing information they requested on-line.

With respect to Ad Servers: To try and bring you offers that are of interest to you, we have relationships with other companies, such as Google, that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. For further information, consult the privacy policies of: http://google.com

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only data collected from the time of the policy change forward .

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, communications that the consumer/visitor has directed to our site (e.g., e-mails, customer inquiries). Consumers can access this information by e-mailing us at clientservices@teethwhitening.net.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, transaction information. Consumers can have this information corrected by sending us e-mail at clientservices@teethwhitening.net.

With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

You are welcome to link to any part of this site or use the information if you give us credit in the form of a link with the linking text reading "Professional Teeth Whitening".
 


WARNING: Don't be misled by unproven internet claims or ineffective over the counter whitening kits. Brighter Image Lab Direct Service is used by top cosmetic dentists nationally as a proven, safe and effective service that is monitored by our clinical lab staff for the most dramatic, maximum whitening results.
Over 100,000 clients have trusted our service and your results satisfaction is guaranteed!
 
Home      Brighter Image      Our Process      Questions      Our Bleaching Gel      94.4% Satisfied      Testimonials      Specials   
We hand make your Custom Fitted Teeth Whitening Trays in our onsite Dental Lab. Our process is used by 95% of cosmetic Dentists worldwide. Nothing will get teeth whiter, longer. 22 reasons we're the best.
Instant Durabrite Whitening Trays
Why Teeth Whitening Is Worth It
Brighter Image Dealer Information
What Our Clients Say:
"The service was Great! If you will always provide me with the same service, it's just super buying from you." - Geoff McEwen of Los Angeles, CA
Hi, I'm Erin, and I'm here to assist you live now with all of your questions. Chat with me live, right now and let us get your teeth to their Brightest, Whitest Ever today!
Teeth Whitening Process
Contact Us 100% Satisfaction Site Map International Clients
Free Same Day Shipping on orders placed before 2PM CT (Mon-Fri)

Our Commitment - At Brighter Image Dental Lab™, we are dedicated to providing you with an affordable, convenient, and hassle-free way to have your teeth professionally whitened. When you buy Lab Direct from us you'll find:

100% Results Satisfsaction Warranty - At Brighter Image Dental Lab™, if you try our service and feel you did not get the same or better results that you would have gotten from a cosmetic dentist then you can return your custom fitted teeth bleaching trays within 30 days for a full refund. No questions asked, we want you to be confindent in trying our service first risk free.

The Highest Quality Hi-Intensity Teeth Bleaching Gel and Custom Fitted Teeth Bleaching Trays - We operate the world's largest dental lab specializing in professional teeth whitening. You'll get the same or better quality Custom Fitted Bleaching Tray and Hi-Intensity Professional strength gel your dental professional prescribes, but without the dentist visit and at discount prices, delivered to your door all over the world.

You Can Order with Confidence - As the world's Largest Teeth Whitening Lab™, we created the Lab Direct Teeth Whitening Process, we have more than 100,000 online satisfied clients with proven results. We've been online with the same phone number since 1997. We do more professional teeth whitening in a single day than over 1000 dental clinics combined which means we'll be here long after the sale.

Country Location Phone Number Website
United States Dallas, Texas 1-877-719-4483 professionalteethwhitening.com
United Kingdom London 0800-0725985 professionalteethwhitening.co.uk
Australia Frenchs Forest, NSW 800-037-584 professionalteethwhitening.com.au
Canada Toronto, Ontario 1-877-719-4483 professionalteethwhitening.ca
Mexico Coming Soon to Mexico City    
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